Orders & Delivery

ORDERS

The on-line shop will only allow you to order items that we have in stock.

Orders are processed usually within 3 hours on the same day as they are received, and posted that day.

You can also place an order by telephone.

PACKING AND DELIVERY

All items ordered from HeadQuarters are packaged discreetly and sent by Australia Post, using the Platinum Express Post Satchel whenever practical.

For details of this service, please see  Express Post Platinum

For orders placed by 12 noon, this service offers you

• Delivery usually by 5.00pm the next business day
• Delivery by courier to your door (of address on order)
• Signature on delivery as proof of delivery
• Track and trace to help you find out if it has been delivered

For orders placed after 12 noon, delivery will usually be one business day later than above.

When your order is posted, you will receive an email with the Platinum Express tracking number.

Use this number with the track and trace facility to find out about its progress

SHIPPING CHARGES

All orders have a flat rate  $AUD 12.50 shipping fee.

PLEASE NOTE THAT WE DELIVER ONLY IN AUSTRALIA